TW Metals prides themselves on offering tailored solutions as opposed to taking a one-size-fits-all route. “Such an approach to customer servicing has made our products ubiquitous in this industry, serving many applications,” said Mraz.

Customers also rely on TW Metals to go-to-market faster as “speed” is one of the factors that give them an edge. To illustrate, the company delivers materials for ventilators in just two days unlike mills who take around 70 weeks to manufacture. "Such speed not only granted our customers tremendous market traction, but has been extremely helpful during the pandemic, where quickly building equipment to identify the affected population was of paramount importance," says Mraz.

Tony Amabile, Director of Marketing, recalls one of its customers that was headquartered in Northern Europe and had facilities in Mexico who was striving to design prosthetics and implants with specific features. Because they were selling their products internationally, there was a need to adhere to regulations across multiple countries. Working in liaison with the customer, TW Metals delivered the best-in-class materials that enabled the customer to achieve all the product specifications and bring their solution to the market faster," says Amabile. TW Metals has also helped many customers during the pandemic by enabling them to quickly develop precision metal products that are used in ventilators to measure the flow of oxygen.

These instances of customer success always drive TW Metals to traverse through new avenues of growth. Stephen Saunders, Director of Sales, at TW Metals says, “The aerospace sector has the same stringent quality standards as the medical equipment industry. So, we think the future of the company is exploring new applications where our existing core products will be applicable. In the coming days, we will holistically support our customers’ manufacturing processes and ensure that they go-to-market faster with proper certifications.”